Service / Kitchen maintenance
Whilst lacquered or laminated panels are water resistant, they are not water proof and care should be taken to ensure they do not have excessive exposure to water, steam or extreme humidity as the panels may be damaged. Care should always be taken to protect panels from high temperatures, hot implements,heat leaks from faulty appliances and extreme heat buildup.
Kitchens General Maintenance
Clean panels with a warm damp cloth, excess water having been removed, and dry any remaining moisture after cleaning with a soft dry cloth. As some cleaning products contain solvents it is recommended to clean stubborn marks with Handy Andy Liquid or Multi (Aerosol) as these have been tested and found suitable for this application.
Acrylic Care and Maintenance
Acrylic is hard wearing and easy to clean.
For best cleaning results,use a microfibre cloth or wet chamois with a solvent-free,non-abrasive cleaner or detergent.
Do not use brushes,scourers or scrapers.
Avoid paper towels and do not dry-wipe the Acrylic surface.
Vuplex can be used to keep the acrylic surface in the best condition-weekly use is recommended.
Important:Always wipe with a damp cloth,then a dry cloth after cleaning to remove moisture.Never use abrasive cleaners or cleaning tools on Acrylic such as Jif,Vim,Brasso,steel wool or abrasive sponges.
What is covered under the kitchen guarantee?
The guarantee covers the following items: Carcasses, Hinges, Drawers, Drawer dampers, Plinths, Legs,under normal use door, drawer fronts, handles.
What is not covered under the kitchen guarantee?
Doors, drawer fronts, knobs, handles, damage caused by cuts or scratches, or damage caused by impactsor accidents. This guarantee does not apply to products that have been stored, assembled or installed incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products.
Here's what we will do to correct any problems:
Craft Development Ltd. will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, Craft Development Ltd. through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. If it is covered by this guarantee, Craft Development Ltd. will pay the costs of materials and spare parts but not labour or travel for repair staff. This does not apply to any repair work not authorized by Craft Development Ltd. Replaced parts become the property of Craft Development Ltd. If the item is no longer sold by Craft Development Ltd., Craft Development Ltd. will provide an appropriate replacement. It is Craft Development Ltd. that determines, at its sole discretion, what constitutes an appropriate replacement.